Business English
Strategic Career Roadmap
Elementary Level Focus
WORK
- 1Jobs and industries
- 2Places and departments
- 3Types of work
- 4Work and numbers
- 5Getting to work
BUSINESS TRAVEL
- 6Business travel 1: at the airport
- 7Business travel 2: at the hotel
NUMBERS
- 8Numbers and years
- 9Ordering numbers, parts of numbers
CAREERS
- 10Who’s the boss?
- 11Ways of working
- 12Getting to the top
- 13Skills
- 14Qualifications and training
- 15E-learning
TIME
- 16Numbers and time
- 17Timetables
- 18Days and dates
- 19Time expressions
- 20Do you have time?
- 21Project management
- 22Free time and holidays
MONEY
- 23Notes and coins
- 24Prices
- 25Numbers and money
- 26Can we afford it?
- 27Pay and benefits
- 28Company banking
- 29Companies and money 1
- 30Companies and money 2
PRODUCTS AND SERVICES
- 31Product details 1
- 32Product details 2
- 33Services 1
- 34Services 2
- 35What’s it made of?
- 36From producer to customer 1
- 37From producer to customer 2
- 38Where’s it sold?
- 39Product instructions
- 40Problems with products 1
- 41Problems with products 2
TELEPHONING
- 42Telephoning 1: starting and ending
- 43Telephoning 2: spelling and numbers
- 44Telephoning 3: checking information
- 45Telephoning 4: messages
- 46Telephoning 5: the wrong number
BUSINESS WRITING
- 47Business writing: introduction
- 48Business writing: emails 1
- 49Business writing: emails 2
- 50Business writing: letters
PRESENTATIONS
- 51Presentations 1: getting started
- 52Presentations 2: the main part
- 53Presentations 3: charts and graphs
- 54Presentations 4: comparing trends
- 55Presentations 5: site tours
MEETINGS
- 56Meetings 1: organizing a meeting
- 57Meetings 2: chairing a meeting
- 58Meetings 3: opinions and suggestions
- 59Meetings 4: agreeing action and closing
Intermediate Level Focus
JOBS, PEOPLE AND ORGANIZATIONS
- 1Work and job
- 2Ways of working
- 3Recruitment and selection
- 4Skills and qualifications
- 5Pay and benefits
- 6People and workplaces
- 7Companies and careers
- 8Problems at work
- 9Managers, executives and directors
- 10Businesspeople and business leaders
- 11Organizations 1
- 12Organizations 2
PRODUCTION
- 13Manufacturing and services
- 14The development process
- 15Innovation and invention
- 16Products and services
- 17Materials and suppliers
- 18Business philosophies
MARKETING
- 19Buyers, sellers and the market
- 20Markets and competitors
- 21Marketing and market orientation
- 22Products and brands
- 23Price
- 24Place
- 25Promotion
- 26E-commerce
MONEY
- 27Sales and costs
- 28Profitability and unprofitability
- 29Getting paid
- 30Assets, liabilities and the balance sheet
- 31The bottom line
- 32Share capital and debt
- 33Success and failure
- 34Mergers, takeovers and sell-offs
FINANCE AND THE ECONOMY
- 35Personal finance
- 36Financial centres
- 37Trading
- 38Indicators 1
- 39Indicators 2
DOING THE RIGHT THING
- 40Wrongdoing and corruption
- 41Business ethics
PERSONAL SKILLS
- 42Time and time management
- 43Stress and stress management
- 44Leadership and management styles
CULTURE
- 45Business across cultures 1
- 46Business across cultures 2
TELEPHONING AND WRITING
- 47Telephoning 1: phones and numbers
- 48Telephoning 2: trying to get through
- 49Telephoning 3: getting through
- 50Telephoning 4: arrangements and ending calls
- 51Business communication 1: staying in touch
- 52Business communication 2: email
- 53CVs, cover letters and emails
- 54Interns, trainees and apprentices
BUSINESS SKILLS
- 55Meetings 1: types of meeting
- 56Meetings 2: the chair
- 57Meetings 3: points of view
- 58Meetings 4: agreement & disagreement
- 59Meetings 5: discussion techniques
- 60Presentations 1: key ideas
- 61Presentations 2: key steps
- 62Presentations 3: audience interaction
- 63Negotiations 1: situations & negotiators
- 64Negotiations 2: preparing
- 65Negotiations 3: win-win
- 66Negotiations 4: reaching agreement
Advanced Level Focus
THE HUMAN DIMENSION
- 1The working environment
- 2Management styles 1
- 3Management styles 2
- 4Employment and employability
- 5Flexibility and inflexibility
- 6Work-life balance
- 7Managing talent 1
- 8Managing talent 2
- 9Team building
- 10The right skills
- 11Equality and diversity
QUALITY
- 12What is quality?
- 13Quality standards
- 14Quality and people
- 15Striving for perfection
COMPETITIVE STRATEGY
- 16Strategic thinking
- 17Competition
- 18Companies and their industries
- 19Key strategic issues
- 20Innovation
- 21Preparing for the future
- 22Risk and uncertainty
MARKETING
- 23The four Ps and beyond
- 24Customer satisfaction
- 25Knowing your customers 1
- 26Knowing your customers 2
- 27Knowing your customers 3
- 28Brands and branding
- 29Global brands
LOGISTICS
- 30Supply chain management
- 31Logistics
- 32Outsourcing and offshoring
THE INTERNET AND ITS USES
- 33Accessing the internet
- 34Online communication
- 35Knowledge and the internet
- 36Internet security
- 37The sharing economy
- 38Intellectual property
COMPANY FINANCE
- 39Financial performance
- 40Profit and loss account
- 41Balance sheet 1
- 42Balance sheet 2
- 43Cashflow statement
- 44Comparing performance
- 45Shareholder value
- 46Accounting standards
BOOM AND BUST
- 47The business cycle
- 48Bursting bubbles
CORPORATE RESPONSIBILITY
- 49Corporate social responsibility
- 50Social reporting
- 51Green issues
- 52Climate change