Last updated: 10/06/2026
This Privacy Policy explains how 365english.co.uk (“we”, “our”, “us”) collects, uses, and protects your personal data when you use our website and services.
By using this website, you agree to the practices described below.
1. Who We Are
Website: https://365english.co.uk
Operator:365English Institute
Email: [email protected]
We are the data controller responsible for your personal data under the General Data Protection Regulation (GDPR).
2. What Data We Collect
We may collect the following types of personal data:
A. Information you provide directly
- Full name
- Email address
- Login credentials
- Billing information (processed securely via third-party payment providers)
- Messages you send us
B. Information collected automatically
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Cookies and tracking data
3. How We Use Your Data
We use your personal data to:
- Create and manage your account
- Provide access to paid courses
- Process payments and transactions
- Send important updates (e.g. course access, platform changes)
- Improve website performance and user experience
- Prevent fraud and abuse
We do NOT sell your personal data.
4. Legal Basis for Processing (GDPR)
We process your data based on:
- Contract: to deliver the courses you purchase
- Consent: for marketing emails (if you opt in)
- Legal obligation: for tax and accounting requirements
- Legitimate interest: improving our services and preventing fraud
5. Payment Processing
We do not store your full payment details.
Payments are processed securely by third-party providers such as:
- Stripe
- PayPal
- Paddle
- Or other payment processors used on the site
These providers handle your payment data according to their own privacy policies.
6. Cookies
We use cookies to:
- Keep you logged in
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can disable cookies in your browser settings, but some features may not work properly.
7. Data Sharing
We may share your data only with:
- Payment processors (for transactions)
- Hosting providers (for website operation)
- Email service providers (for communication)
- Legal authorities (if required by law)
We never sell or rent your personal data.
8. Data Retention
We keep your personal data only as long as necessary:
- Account data: until you delete your account or request removal
- Payment records: as required by law (usually up to 5–10 years depending on jurisdiction)
- Marketing data: until you unsubscribe
9. Your GDPR Rights
If you are in the EU/EEA, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at:
📧 [email protected]
10. Data Security
We take appropriate security measures to protect your data, including:
- Secure hosting
- Encrypted connections (HTTPS)
- Limited access to personal data
- Secure payment processing through trusted providers
However, no system is 100% secure.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Children’s Privacy
Our services are not intended for individuals under 16 years old. We do not knowingly collect data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
14. Contact Us
If you have any questions about this Privacy Policy or your data, contact:
📧 Email: [email protected]
🌐 Website: https://365english.co.uk